T-Mobile didn’t want its rural users to know how shitty its service was,
so when the company couldn’t connect a call, it would play fake “ring
tones” to the caller that made it sounds like the person on the other
end wasn’t picking up. It did this “hundreds of millions of times” per
year.
The FCC has fined T-Mobile $40,000,000, but will not require the company to issue refunds to the customers it scammed.
T-Mobile had engaged in this practice for years, and then the FCC banned it, but they didn’t stop. Hence the fine.
